Summary: support the Membership Officer, and members, through close knowledge of members of each voice section
Skills and qualities required: good interpersonal skills, tact, reliability, empathy
- liaise between members and the Membership Officer / MD
- explain to members about to fall off the singing list for a concert, that they can put their case to the MD via the Membership Officer otherwise will not be able to take part in the concert
- remind members of the attendance requirement as set out in the Chorus Rules
- get to know each member of the section from the moment they pass their initial audition and are sent the ‘welcome to the Chorus’ email (Voice Rep is copied in)
- be the conduit for information about the Chorus or for access to any Chorus official to resolve any problem which might arise
- check the singing list / MAR sheet on a regular basis, to note any member whose attendance is falling
- warn members whose attendance is close to the 75% minimum
- inform Membership Officer of any errors in the attendance record highlighted by members
- inform the Membership Officer of factors that may affect member attendance, eg pending surgery, maternity leave etc
- advise members of any breaches of the dress code
Voice Reps are different from Member Reps:
Voice Reps
- Respond to queries from members
- Warn members if attendance is falling too low
- Can serve for as few or as many years as they wish
- Do not become trustees
- Do not attend trustee (committee) meetings
- Are not responsible for sharing concerns and suggestions with trustees
Member Reps
- Do not handle membership queries
- Don’t track member attendance etc
- Serve for three years only
- Become trustees and help to run the charity
- Attend trustee (committee) meetings
- Share member concerns and suggestions at trustee (committee) meetings